سياسة الشحن

Here at Toy Bello, we strive to make your ordering experience easy, from selecting your toy to its arrival at your doorstep.

Order Confirmation and Processing

• Once the order is placed, you will receive a WhatsApp confirmation to review and confirm the order details.
• After confirmation, we will start processing your order during official working hours.
• Orders placed during weekends or public holidays will begin processing on the next business day.

Shipping Fees and Delivery Time

• Shipping fees are calculated automatically and displayed clearly when completing the order.
• Delivery time may vary depending on the governorate and delivery location.

Delivery Areas

Currently, we deliver to:

• Cairo
• Giza
• Alexandria
• Damietta

And we are working on adding new areas soon.

Shipping Company

We work with Float X to deliver our orders.

Once the order is shipped, you will receive a WhatsApp confirmation with the shipment status and available tracking details.

If the order arrives damaged or has a problem

If you receive a damaged or problematic product, contact our customer service team as soon as possible at [Phone Number / Email], and we will help you resolve the issue.

Shipping Policy Updates

We may update the shipping policy from time to time to improve the ordering and delivery experience. Any new updates will be available on this page.

If you have any questions regarding your order or shipping, contact us at [Phone Number / Email], and we will gladly assist you.